Annual Impact Report April 2024 - March 2025

Lighthouse is a multi-arts venue and Arts Council England National Portfolio Organisation in Poole, Dorset, hosting theatre, live music, cinema and visual art, and home to the Bournemouth Symphony Orchestra. This report covers the 2024-25 financial year (April 2024-March 2025). Source: Lighthouse Annual Impact Report, retrieved Sept 2026.

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About

A multi-arts programme spanning theatre, live music, comedy, dance, cinema and visual art across four venues; home to the Bournemouth Symphony Orchestra and Chorus; Lighthouse Academy courses (Young Technicians, Young Writers, Young Producers); the Sanctuary artist development residency programme; accessibility provision including audio-described, captioned and BSL-interpreted performances, relaxed performances and dementia-friendly film screenings; the first-ever Poole Pride event; and community partnerships including the Dorset Blind Association and Poole Leisure Painters Custom geography from upload: South West England

Key Metrics

Key Metric 1 201,800 tickets sold, an 11.2% increase on 2023/24's 181,373, across 1,113 individual performances and screenings (335 live events and 217 films)

Key Metric 2 13,515 engagements with young people up to age 19, alongside 3,270 engagements with adults and 2,380 with local community group members

Key Metric 3 Issued 3,402 free companion seats for disabled patrons, a 24% increase, and provided 3,738 discounted tickets for school children

Key Outcomes

89% (112 of 126) of artists supported through the Sanctuary artist development programme were from Dorset
Delivered a record 82 Arts Awards to young people following a partner school's visit to a performance
Achieved a Net Promoter Score of 86 for customer satisfaction, outperforming Apple (61) and John Lewis (68)

Geography

Other

Organisation Free

Lighthouse, Poole's Centre for the Arts Registered Charity

Year 2025

Sector Arts, Culture & Heritage

Geography Other

Category Arts, Culture & Heritage

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