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Impact Report 2025/26

Libraries Connected's Impact Report 2025/26 covers the work of the national membership body for public library services, representing almost every public library service in England, Wales, Northern Ireland and the Crown Dependencies (176 services). As a delivery partner of the £29m Know Your Neighbourhood Fund, libraries exceeded engagement targets by over 450%, reaching around 145,000 participants. The charity distributed £232,000 to 50 projects across England and ran programmes on heritage, digital inclusion and workforce skills.

Report snapshot
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About

Libraries Connected is an independent charity and the national membership body for public library services, supporting, developing and championing libraries through programmes, research, policy work and workforce development.

Key Metrics

145,000 participants reached through the Know Your Neighbourhood programme
£232,000 distributed to 50 projects across England
176 public library services represented as members

Key Outcomes

  • 89% of Know Your Neighbourhood participants reported building new social connections
  • 52% of participants were first-time volunteers
  • 90% would recommend the learning and 81% reported increased confidence

Geography

England and Wales

Impact Snapshot
Key Metric 1
Total income £138,600,000 and total expenditure £108,350,000 (year ended 31 March 2025, charity no. 1068852); 5 million people welcomed through palace gates; £138.6m income...
Key Metric 2
Over 160,000 members making 300,000+ visits generating £5.8m membership income plus £814k Gift Aid; 217,400 £1 Universal Credit tickets sold; 304,000 visitors to Untold...
Key Metric 3
89% of visitors gained a better understanding of stories (discovery); 83% felt happier after their visit (joy); 76% were inspired to learn more; 28,365...
83% of visitors felt happier after their visit; 89% gained better understanding of palace stories; 94% charitable activities allocation of total expenditure; Tomorrow's Tower campaign secured £1.9m including £1m from Sandys Trust and National Lottery Heritage Fund development grant
Impact Snapshot
Key Metric 1
3,943 young people reached across 279 learning sessions in 16 programmes; 46 public performances reaching 8,517 audience members
Key Metric 2
100+ Emerging Professionals supported with 159 paid performance opportunities; 32% from regions beyond London; 32% from African, Asian, Caribbean or Mixed Heritage backgrounds
Key Metric 3
46% of Under-18 participants receive bursaries; 46% benefit from free access (Pupil Premium, free school meals or low-income families)
Largest single concert audience of 1,500 for British Standard Time at Berlin's Konzerthaus; NYJO Under 18s alumni have gone on to Birmingham Conservatoire, Leeds Conservatoire and Cambridge University
Impact Snapshot
25 years of dance
Marking 25 years of inclusive and accessible dance in Stoke-on-Trent, creating safe spaces where members describe the organisation as a lifeline and a highlight...
In November 2025 more than 100 nurses, consultants, care workers and allied health professionals took part in a hospital performance project.