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Housing Plus Group Social Impact 2025/26

Housing Plus Group generated GBP 92.3 million of social impact during 2025/26 across Shropshire, Staffordshire and Telford & Wrekin. The Group invested GBP 145.6 million in new and existing homes including 608 full retrofits, while its Money Advice team secured more than GBP 10.6 million in additional benefits and support for customers.

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About

Housing Plus Group is a housing association providing homes and services across Shropshire, Staffordshire and Telford & Wrekin. Beyond housing, it invests in retrofit programmes, money advice, employability programmes and one-to-one customer support, measuring the social value its work creates for customers and communities.

Key Metrics

Social impact generated GBP 92.3 million of social impact generated during 2025/26, with almost GBP 43 million linked to reducing social care needs and hospital attendance.
Invested in homes GBP 145.6 million invested in new and existing homes, including almost GBP 25 million in retrofit programmes delivering 608 full retrofits.
Money secured for customers More than GBP 10.6 million in additional benefits, income, discretionary payments and charitable support secured by the Money Advice team.
Advice referrals More than 4,700 referrals for support and advice responded to during the year.

Key Outcomes

  • Customers across Shropshire, Staffordshire and Telford & Wrekin gained warmer, more energy-efficient homes through 608 retrofits.
  • GBP 10.6 million in extra income and support secured for customers through money advice.

Geography

West Midlands

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Young people supported
122 young people supported, including 78 through 1-1 and group work and 7 through additional supported accommodation.
Life skills hours
19,641 hours of Life Skills Support delivered to young people and residents.
Families reached
2,870 people benefited from the Bridge Family Project, with 63 professionals attending Hidden Sentence training.
122 young people gained stability and life skills through YMCA support.
Impact Snapshot
Rough sleepers supported
Nearly 700 rough sleepers supported through the Foxton Homeless Hub in Preston.
Women supported
160 women supported through Foxton's Women's Services.
Would recommend
97% of people said they would recommend Foxton to someone in their situation.
Nearly 700 rough sleepers found support and a route off the street through the Homeless Hub.