Organisation

Garden House Hospice Care

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2025
Garden House Hospice Care

Quality Account 2024/25

910 active community members visited weekly by Compassionate Neighbours or attending a Wellbeing Hub; average weekly attendance of 711 at 15 Wellbeing Hubs; 930 active volunteers (444 new in year)
Key Metric 1
55% of inpatient patients had a non-cancer diagnosis — exceeding 50% target and demonstrating breadth of palliative care beyond oncology; 74.8% inpatient occupancy (below 85% operational threshold)
Key Metric 2
£8 million required annually; 34% from NHS; 64% (£5.5m) raised by Fundraising and Trading teams; new ENCH contract covering 450 square miles and 3,900+ care home beds awarded April 2025
Key Metric 3
Wellbeing Hubs rated 9.4/10; 100% positive approval rating; 86% of attendees report reduced loneliness and social isolation; 98% feel more informed about local services — outstanding community wellbeing outcomes
Health & Wellbeing Community
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