Framework Annual Report 2023-24

Framework is the East Midlands' leading homelessness charity, supporting over 18,500 people per year across housing, health, employment and support services in Nottinghamshire, Lincolnshire, Derbyshire and Sheffield. Its 2023-24 Annual Report documents a year of sustained delivery across the full pathway from street outreach to independent living, underpinned by the successful completion of the Building Better Futures campaign which raised over £3 million and housed 369 former rough sleepers.

Report snapshot
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📋About

Street outreach; emergency accommodation; supported housing; floating support; mental health services; substance use and recovery services; Nottingham Recovery Network; employment and training including GROW programme; refugee and asylum seeker support; domestic abuse support; services for young people and care leavers; older homeless people support

📊Key Metrics

18,500+ people supported across housing, health, employment and support services in the East Midlands and South Yorkshire Key Metric 1
Almost 7,000 people per year reached through services spanning street outreach to floating support Key Metric 2
Building Better Futures campaign raised over £3 million and created 200+ homes for people experiencing homelessness Key Metric 3

Key Outcomes

  • Thousands of people moved from homelessness into stable, supported accommodation across Nottinghamshire, Lincolnshire, Derbyshire and Sheffield
  • People with complex, multiple needs — including rough sleepers, substance misusers, people with mental health difficulties and prison leavers — supported into independent living
  • 369 former rough sleepers housed through the Building Better Futures campaign; new Lee House development underway providing 20 men with safe accommodation and health and recovery support

📍Geography

East Midlands

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application