Digital Poverty Alliance Impact Report 2023–24

The Digital Poverty Alliance is a national charity tackling digital exclusion affecting an estimated 19 million people across the UK. In 2023–24 the DPA delivered five programmes across seven new locations, supported 5,000 homes with online access over two years, collected 400 devices for refurbishment, and secured 2 million individual customer donations for Tech4Families via Currys. The charity also achieved a key policy win: ministerial responsibility for digital inclusion formally established in government.

Report snapshot
5,000 homes supported with online access (over two years); 7 new programme locations; 400 devices collected for refurbishment; 2 million individual Currys customer donations received for Tech4Families Key Metric 1
Small staff team across policy, delivery, comms and operations; 7 volunteer trustees; supported by corporate and local authority networks Key Metric 2
Financial figures not disclosed in report; Industry Forum membership from £5,000; Charity Network membership £300 for CICs (free for registered charities) Key Metric 3
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📋About

Programme delivery: Five programmes active across the UK — Tech4Families, Tech4Learning, Tech4Youth, Tech4YoungCarers, and Donate Your Device — reaching thousands of digitally excluded households with devices, connectivity, and skills support Custom geography from upload: London (national reach)

📊Key Metrics

5,000 homes supported with online access (over two years); 7 new programme locations; 400 devices collected for refurbishment; 2 million individual Currys customer donations received for Tech4Families Key Metric 1
Small staff team across policy, delivery, comms and operations; 7 volunteer trustees; supported by corporate and local authority networks Key Metric 2
Financial figures not disclosed in report; Industry Forum membership from £5,000; Charity Network membership £300 for CICs (free for registered charities) Key Metric 3

Key Outcomes

  • Policy and advocacy: Secured formal ministerial responsibility for digital inclusion (Sir Chris Bryant appointed); delivered oral evidence to Parliament's Education Select Committee; UK Digital Inclusion Strategy in development for 2025
  • Research and awareness: Published Rethinking Education with Generative AI at the House of Commons; independent University of Sussex evaluation of Tech4Families completed; 150+ media hits including BBC, ITV and The Guardian

📍Geography

Other

2024 Enhanced

The Felix Project Impact Report 2024

Nearly 16,000 tonnes of food redistributed — equivalent to 38 million meals — to over 1,200 community organisations across London
Key Metric 1
London's largest food redistribution charity, operating from four depots and Felix's Kitchen, rescuing surplus food from the food industry and delivering it to community organisations feeding people experiencing hunger
Key Metric 2
Rescuing and redistributing surplus food, preparing meals in Felix's Kitchen, launching Felix's Multibank for non-food items, farm rescue, and policy work to drive systemic change
Key Metric 3
18% more food redistributed than 2023; over 13,000 volunteers welcomed; 145 new community organisations added to delivery routes
2025

Banstead Pantry Impact Report — First 6 Months (2025)

129 active members; 63 survey respondents (49% response rate); foodbank visits among former users fell from 57 to 23 (six-month comparison), reducing overall local foodbank demand by approximately 9%
Key Metric 1
Volunteer-run with paid staff support; specific volunteer numbers not disclosed in report
Key Metric 2
Members save approx. £30–35 per shop (est. £1,500 per year); financial figures for operating costs not disclosed; funders: Raven Housing Association and Reigate and Banstead Borough Council
Key Metric 3
Food security: 90% are less anxious about feeding their family; 84% have more food choice; foodbank visits among former users more than halved after joining; over two-thirds eating more fresh fruit, vegetables, fish, and meat