Contento Social Homes Impact Report 2025-2026

Contento Social Homes CIC provides safe-exempt accommodation and holistic support for survivors of domestic abuse and their children across the West Midlands. The 2025-26 report covers 242 women and 119 children supported, service expansion into 3 new branches, move-on housing campaign, and partnerships with 30+ local authorities.

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Report snapshot

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About

Safe exempt accommodation; weekly 1:1 survivor support; monthly house meetings; move-on housing planning; immigration & legal advocacy (NRPF cases); counselling (93.8% completion rate); education & employment pathways (23 survivors in training/university); Strength in Bloom empowerment events; digital inclusion (60+ devices supported); interpretation services (17 languages; 3,117 minutes) Custom geography from upload: United Kingdom

Key Metrics

Key Metric 1 242 women and 119 children supported cumulatively; 144 new survivors accommodated in reporting period (Feb 2025–Jan 2026)

Key Metric 2 317 referrals received; 173 declined due to capacity; 25 properties with 115 bed spaces operating across Birmingham, Walsall, Wolverhampton and Dudley

Key Metric 3 54.1% of cumulative cohort transitioned from refuge; 22.3% secured independent social housing; only 4.5% returned to perpetrator; safeguarding incidents reduced from 8 to 1

Key Outcomes

38 survivors supported via Home Office Flee Fund; 24 via Survivor Safety Fund; 5 families moved into permanent homes via Buttle UK grants; 25 BBC Children in Need grants secured; 100% of Home Office emergency payment applications paid
3 new branches opened in reporting year; 32 staff; zero formal employee relations cases; Silver Award from BVSC retained; 30+ local authority partnerships across England and Wales
Digital engagement increased 507%; reach exceeded 160,000 views; NRPF rental liability absorbed £16,134.66; 'A Home for Every Woman Survivor' campaign launched 7 March 2025 engaging Resonance, Big Issue Invest, Social Investment Business and others