2024 Free

Annual Report 2024

Catholic Charities USA (CCUSA) is the national membership organisation for the Catholic Charities network, one of the largest human services networks in the United States. In 2024, the network's 168 agencies served more than 16 million people across 4,533 sites in all 50 states, providing food assistance (28 million meals), emergency shelter (2.8 million nights), housing services, workforce development, mental health support and disaster response including Hurricanes Helene and Milton. CCUSA's national office had operating revenue of $39.3 million in FY2023-24.

Report snapshot
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About

Food and nutrition assistance; emergency and transitional housing; workforce development and financial literacy; behavioural health and mental wellness; disaster response; immigration services; pregnancy and family services; community garden programmes

Key Metrics

Key Metric 1 More than 16 million people served across the US by the Catholic Charities network of 168 agencies in 2024
Key Metric 2 28 million meals provided; 2.8 million nights of emergency shelter; 295,000 people received emergency housing services
Key Metric 3 526,000 people received behavioural health and wellness services; 4,533 sites across all 50 states, DC and 5 US territories

Key Outcomes

  • 52 disasters responded to in 2024; Affordable Housing Gap Loan programme launched 11 new housing communities creating 862 affordable rental units
  • $1,140,000 in emergency aid granted to 800+ households through Helping Hands programme; Hope Chatbot provided 24/7 mental health support to 11,300+ users
  • CCUSA Innovation Challenge awarded $2.4 million to 9 agencies for workforce development; 157 staff at 26 agencies trained in skills-based hiring

Geography

International

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved