~670 patients in care daily; 369 inpatient patients; community team made ~47,800 contacts with patients, families and healthcare professionals
Key Metric 1
660 volunteers gave 70,000 hours; Wellbeing Team made ~6,000 contacts; 99% of survey respondents would recommend hospice services
Key Metric 2
23 charity shops raised £3.1m — up 28.4%; 6,400 Christmas trees collected raising £148,858; 800 people took part in Chocolate 5k raising £45,000; total costs £18.8m; 42% of costs covered by voluntary income
Key Metric 3
Over 350 educational sessions delivered reaching 3,400+ healthcare professionals; Birmingham & Solihull End of Life Care Toolkit won HSJ Digital Award recognition; contributed to CHELsea II national research trial