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Birmingham Hospice

Annual Impact Report 2024-25

Birmingham Hospice provides specialist palliative and end of life care across Birmingham, Solihull, Sutton Coldfield and Sandwell. In 2024-25, around 670 patients were in care daily; 369 were cared for in inpatient units; the community team made 47,800 contacts; and the Wellbeing Team made 6,000 contacts. 660 volunteers gave 70,000 hours; 23 shops raised £3.1m (up 28.4%); and total costs were £18.8m. Reloved Brum was named UK Charity Shop of the Year 2024-25.

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About

Inpatient units (two sites: Selly Park and Erdington); specialist community palliative care (CNS team); Hospice at Home; Living Well Centres; Wellbeing Team (counselling, bereavement, spiritual care, CHATS children's service); AHP team (physio, OT, pharmacy); Personal Health Budget and Social Team; education and research; 23 charity shops; 24/7 SPUR urgent response service (launching) Custom geography from upload: Birmingham / Solihull / West Midlands

Key Metrics

Key Metric 1 ~670 patients in care daily; 369 inpatient patients; community team made ~47,800 contacts with patients, families and healthcare professionals
Key Metric 2 660 volunteers gave 70,000 hours; Wellbeing Team made ~6,000 contacts; 99% of survey respondents would recommend hospice services
Key Metric 3 23 charity shops raised £3.1m — up 28.4%; 6,400 Christmas trees collected raising £148,858; 800 people took part in Chocolate 5k raising £45,000; total costs £18.8m; 42% of costs covered by voluntary income

Key Outcomes

  • Over 350 educational sessions delivered reaching 3,400+ healthcare professionals; Birmingham & Solihull End of Life Care Toolkit won HSJ Digital Award recognition; contributed to CHELsea II national research trial
  • Dragonfly Garden (children's therapeutic bereavement space) opened at Selly Park; Bulls in the City art trail launched summer 2025 with 128 sculptures; 498 new regular donors recruited through first door-to-door campaign (regular donor base up 145%)
  • Investors in Diversity Silver and Disability Confident Employer accreditations held; Reloved Brum named UK Charity Shop of the Year 2024-25; Greater Birmingham Chamber of Commerce Excellence in Inclusive People Development award; retail volunteers gave 57,976 hours; 581 tonnes of textiles sold or recycled

Geography

West Midlands

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