45,000 direct support sessions delivered and 36,000 Helpline contacts made across phone, webchat, email and social media — with 96% of users saying they would recommend the service to a friend
Key Metric 1
1.05 million unique visitors accessed Beat's website over 18 months, including 138,000 using Helpfinder and 107,500 downloading resources; Beat appeared 4,500 times in media coverage
Key Metric 2
1,011 education and healthcare professionals trained through Beat's Bridging the Gap, Beyond the Symptoms and Spotting the Signs courses, plus 200+ NHS staff trained via a commissioned intensive 4-day course with NHS England
Key Metric 3
Momentum guided self-help programme improved overall participant outcomes from 50% to 83% across the course of the programme for 374 people with binge eating disorder, reflecting meaningful gains in motivation, confidence and recovery-related knowledge — delivered as a clinically-recommended intervention at no cost to participants