Beat Impact Report 2024-25

Beat (formerly Eating Disorders Association) is the UK's eating disorder charity, providing support, campaigning for change and raising awareness of anorexia, bulimia, binge eating disorder, ARFID and other eating disorders. The 2024-25 impact report covers 18 months of activity, during which 45,000 direct support sessions were delivered and 1.05 million people accessed the website. 96% of Helpline users would recommend the service. Professional training reached 1,011 practitioners. The 'No Place Like Home' report launched at the House of Lords influenced NHS England guidance and the Government's 10 Year Health Plan. Significant government grants from Scotland and Wales expanded reach. Beat appeared in media 4,500 times and was referenced 28 times in parliamentary debates across all four UK nations.

Report snapshot
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📋About

Multichannel Helpline (phone, webchat, email, social media, peer support groups); Momentum guided self-help programme for binge eating disorder; family and carer programmes (Developing Dolphins 2, Nexus, Anchor, Endeavour, Harnessing Hope); POD e-learning platform for carers; SPOT school professionals e-learning; professional training courses; media and parliamentary advocacy; experts by experience programme; policy and research campaigning across all four UK nations Custom geography from upload: United Kingdom (England, Northern Ireland)

📊Key Metrics

45,000 direct support sessions delivered and 36,000 Helpline contacts made across phone, webchat, email and social media — with 96% of users saying they would recommend the service to a friend Key Metric 1
1.05 million unique visitors accessed Beat's website over 18 months, including 138,000 using Helpfinder and 107,500 downloading resources; Beat appeared 4,500 times in media coverage Key Metric 2
1,011 education and healthcare professionals trained through Beat's Bridging the Gap, Beyond the Symptoms and Spotting the Signs courses, plus 200+ NHS staff trained via a commissioned intensive 4-day course with NHS England Key Metric 3

Key Outcomes

  • Momentum guided self-help programme improved overall participant outcomes from 50% to 83% across the course of the programme for 374 people with binge eating disorder, reflecting meaningful gains in motivation, confidence and recovery-related knowledge — delivered as a clinically-recommended intervention at no cost to participants
  • The 'There's No Place Like Home' report — launched at the House of Lords in October 2024 — found only 15% of NHS areas provide the recommended level of intensive community and day eating disorder treatment, directly shaping NHS England's forthcoming national guidance for both adults and young people and contributing to the Government's 10 Year Health Plan
  • Beat secured over £720,000 in government grants (£607,850 from the Scottish Government, ~£120,000 from the Welsh Government) enabling all services to be available in Scotland and thousands more people in Wales to access Helpline support and specialist programmes — while being invited to join Northern Ireland's new Managed Care Network for Eating Disorders

📍Geography

Other

2025

The Forward Trust Annual Review, Accounts and Impact Report 2024/25

35,325 people supported in 2024/25 — 3,000 more than the previous year and the charity's highest ever reach — across 74 contracted services in prisons and communities
Key Metric 1
Continuity of care rate from prison to community treatment increased by 50% following the launch of a new working group, with 69% of Forward Trust prisons improving their continuity of care data by early 2025
Key Metric 2
550+ Naloxone take-home kits distributed across 5 Surrey prisons; 77% of clients completing counselling showing a noticeable decrease in depression and 83% a decrease in anxiety
Key Metric 3
One-to-one counselling for women in 3 Surrey prisons (HMP Send, Downview, Bronzefield) received 200+ referrals and 800+ hours of delivery, with 77% of completers showing measurable reduction in depression and 83% in anxiety — recognised with a Forward Trust Impact and Innovation Award and praised by HM Inspectorate of Prisons
2024

The Prison Phoenix Trust Impact Report 2024

5,012 people in prison received the quarterly peer-support newsletter in 2024, alongside 1,669 prison staff across 196 establishments in 4 prison systems
Key Metric 1
75 prisons ran regular PPT yoga classes in 2024 — a 33% increase on 58 in 2023 — with 96 accredited teachers active or ready to teach
Key Metric 2
2,143 prisoners received free resource packs via 13 volunteer mentors writing 47 letters per month; a further 536 received one-to-one written mentoring support
Key Metric 3
Of 40 participants in Mindful Yoga courses at 2 women's prisons, 84% experienced meaningful improvement in mental wellbeing (measured using the validated Warwick-Edinburgh Mental Wellbeing Scale), with the proportion reporting low mental wellbeing falling from 69% to 5% and high mental wellbeing rising from 0% to 18%