Beat Impact Report 2024-25

Beat (formerly Eating Disorders Association) is the UK's eating disorder charity, providing support, campaigning for change and raising awareness of anorexia, bulimia, binge eating disorder, ARFID and other eating disorders. The 2024-25 impact report covers 18 months of activity, during which 45,000 direct support sessions were delivered and 1.05 million people accessed the website. 96% of Helpline users would recommend the service. Professional training reached 1,011 practitioners. The 'No Place Like Home' report launched at the House of Lords influenced NHS England guidance and the Government's 10 Year Health Plan. Significant government grants from Scotland and Wales expanded reach. Beat appeared in media 4,500 times and was referenced 28 times in parliamentary debates across all four UK nations.

Report snapshot
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📋About

Multichannel Helpline (phone, webchat, email, social media, peer support groups); Momentum guided self-help programme for binge eating disorder; family and carer programmes (Developing Dolphins 2, Nexus, Anchor, Endeavour, Harnessing Hope); POD e-learning platform for carers; SPOT school professionals e-learning; professional training courses; media and parliamentary advocacy; experts by experience programme; policy and research campaigning across all four UK nations Custom geography from upload: United Kingdom (England, Northern Ireland)

📊Key Metrics

45,000 direct support sessions delivered and 36,000 Helpline contacts made across phone, webchat, email and social media — with 96% of users saying they would recommend the service to a friend Key Metric 1
1.05 million unique visitors accessed Beat's website over 18 months, including 138,000 using Helpfinder and 107,500 downloading resources; Beat appeared 4,500 times in media coverage Key Metric 2
1,011 education and healthcare professionals trained through Beat's Bridging the Gap, Beyond the Symptoms and Spotting the Signs courses, plus 200+ NHS staff trained via a commissioned intensive 4-day course with NHS England Key Metric 3

Key Outcomes

  • Momentum guided self-help programme improved overall participant outcomes from 50% to 83% across the course of the programme for 374 people with binge eating disorder, reflecting meaningful gains in motivation, confidence and recovery-related knowledge — delivered as a clinically-recommended intervention at no cost to participants
  • The 'There's No Place Like Home' report — launched at the House of Lords in October 2024 — found only 15% of NHS areas provide the recommended level of intensive community and day eating disorder treatment, directly shaping NHS England's forthcoming national guidance for both adults and young people and contributing to the Government's 10 Year Health Plan
  • Beat secured over £720,000 in government grants (£607,850 from the Scottish Government, ~£120,000 from the Welsh Government) enabling all services to be available in Scotland and thousands more people in Wales to access Helpline support and specialist programmes — while being invited to join Northern Ireland's new Managed Care Network for Eating Disorders

📍Geography

Other

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence