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Annual Impact Report 2025/26

Baby Bank Network's 2025/26 Impact Report covers its work tackling child poverty in Bristol by providing free, reused essential items to families in crisis. The charity supported 1,427 local families this year (12,426 since founding in its 11th year), distributing clothing, safe sleep equipment, toiletries and baby gear via a network of over 300 referral partners. Nearly all families reported reduced financial stress and safer home environments, and the charity expanded its storage hub and launched a delivery van and emergency hospital bundle service during the year.

Report snapshot
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About

Baby bundles including clothing, safe sleep equipment, toiletries, prams, feeding equipment and toys, distributed free via referral partners (health visitors, midwives, family hubs, schools); new delivery service; emergency newborn hospital bundles developed with Southmead Hospital

Key Metrics

Key Metric 1 1,427 local families supported this year; 12,426 families supported since founding
Key Metric 2 8,666 mum/baby toiletry kits distributed to date; 1,320 given out this year
Key Metric 3 95% of families said items made them worry less about money; 96% felt less stressed about providing for their baby

Key Outcomes

  • 81% of families said items helped keep their baby safe; 64% said items helped them get out and about more
  • 100% of referral partners said the service helped increase/improve the support they could give families
  • 543 families supported via a home-delivery pilot with Voluntary Action North Somerset; over 300 referral partners across around 100 organisations

Geography

South West

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved