Impact Snapshot
Key Metric 1
86% of families complete the CityHouse Residential Program
Stable housing rose from 0% at intake to 76% after graduation
Category
Housing & Homelessness
Housing stability, homelessness prevention, and shelter.
92
Reports
8
Organisations
2026
Latest year
Reports in this category
Impact Snapshot
Key Metric 1
1,700 people supported through homelessness services, achieving 362 positive housing outcomes such as helping people off the streets or into safe homes
100% of young parent accommodation residents said they felt fully supported, safe, and that their views were listened to
Impact Snapshot
Key Metric 1
Over 33,000 people helped last year across services
10,500 people supported through Commissioned Rehabilitative Services for people on probation
Impact Snapshot
Key Metric 1
4,050 residents living across 14 retirement villages and 4 housing schemes
92% resident satisfaction rating in villages and 96% in schemes
Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
6,128 safe stays provided at Phoenix Youth Shelter
93% of youth agreed Phoenix Youth & Family Therapy improved their overall mental health and wellbeing
Impact Snapshot
Key Metric 1
85,957 individuals supported across services in 2020/21
Over 60% of prison service users successfully engaged in community treatment within 21 days of release