Community & Social Justice Poverty & Inclusion
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Unlock

Unlock: Our impact 2025/26

Unlock's impact page sets out its support in numbers for 2025/26. The charity, which advocates for people with criminal records so they can move on positively in their lives, supported 10,394 people through its helpline, its disclosure calculator was used 41,154 times, and its online information received 981,622 visits. Feedback shows people feel more confident, informed and equipped to overcome the challenges of having a criminal record, improving their chances of successful resettlement and reducing the social exclusion they often experience. Alongside direct support, Unlock is developing its policy and advocacy work to change the criminal records system.

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About

Unlock is an independent, award-winning national charity for people with criminal records. It provides information, advice and a helpline, and campaigns for fair access to employment, education, housing, financial services and everyday life.

Key Metrics

10,394 people supported through the helpline
41,154 uses of the disclosure calculator
981,622 visits to online information

Key Outcomes

  • People supported say they feel more confident, informed and equipped to overcome the challenges that can arise from having a criminal record
  • Support improves people's chances of successful resettlement and reduces the social exclusion they often experience
  • More people are able to secure opportunities, rebuild their lives and contribute to their communities, helping to reduce the risk of reoffending

Geography

England and Wales

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