Community & Social Justice Health & Wellbeing
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The Nelson Trust

Impact Report 2024

The Nelson Trust is a centre of excellence supporting women and families affected by addiction and multiple disadvantage across England and Wales. In 2024, over 4,600 women accessed Women's Community Services with 34,083 face-to-face and 5,845 group interventions; residential services achieved 90.2% bed occupancy; 101 women received specialist recovery support in Gloucestershire; 275 staff were employed; and volunteers gave 2,689 hours. Two new Women's Centres opened in Wales. Fundraising events raised £110,000 from 750+ supporters.

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Women's Centres (Gloucester, Bristol, Somerset, Newport, Carmarthen); ONE Wales Partnership (Wales-wide diversion from justice); residential recovery houses and resettlement houses; Hub Academy (60 daily visitors, 18 weekly groups); Sober Parrot and Clean Plate social enterprises; Gloucestershire Drug and Alcohol Service (women's, families and aftercare); WRNA assessment; music therapy; peer mentoring; Training Centre of Excellence Custom geography from upload: Gloucestershire / Wales / Somerset / England

Key Metrics

Key Metric 1 4,600+ women accessed Women's Community Services; 34,083 face-to-face and 5,845 group interventions delivered
Key Metric 2 Residential services achieved 90.2% bed occupancy; 427 women assessed with new Women's Risk and Needs Assessment (WRNA) tool
Key Metric 3 1,100+ women and 500+ young people supported through ONE Wales Partnership; 55 families and 115 children supported by Family Focus Team in Gloucestershire

Key Outcomes

  • 41 clients completed Peer Mentoring course (up from 25 in 2023); 70 external training courses delivered reaching 1,000+ professionals including police, NHS and local authorities; 27 internal courses to 193 staff and volunteers
  • Gold award at Careers Matter Lived Experience Charter; Highly Commended at Wales Safer Community Awards; Newport Women's Centre visited by HRH Prince William; Somerset Women's Centre secured continuation lottery funding
  • Dame Julie Lydon appointed Chair of Trustees; 275 staff at year end; volunteers gave 2,689 hours across Hub Academy, events and community garden; £110,000 raised through events from 750+ supporters; Severe Weather Emergency Protocol implemented at Gloucester Women's Centre

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