Poverty & Inclusion Health & Wellbeing 2025
The Hygiene Bank

The Hygiene Bank Impact Report 2023–24

The Hygiene Bank is a UK-wide grassroots charity tackling hygiene poverty — the inability to afford basic products such as soap, deodorant and laundry detergent, which affects an estimated 4.2 million adults. In 2023–24 the charity distributed 282,936 kg of products across 173 active local projects via 530 volunteers and 1,035 community partners. Since founding in 2018 over 2,180 tonnes of hygiene products have been distributed. Founder Lizzy Hall MBE received an MBE for her work ending hygiene poverty.

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Report snapshot
282,936 kg of hygiene products distributed in 2023–24; 1,035 community partners; 1,147 public drop-off points including 794 in Boots stores; 20,000+ people provided with basic care packages at Christmas via Boots partnership Key Metric 1
530 volunteers managing 173 active local projects across the UK Key Metric 2
Financial figures not disclosed in report; Cleanology annual fundraiser raised £22,000 cash and £10,000 in products; Mills & Reeve raised £20,000; Unilever partnership delivered 300,000 product units (1.2 million in total since partnership began); Boots partnership: 29,000 kg collected in-store, 1.7 million products donated since partnership began Key Metric 3
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📋About

Product distribution: 282,936 kg of personal and household hygiene products distributed in 2023–24 via 173 local projects and 1,035 community partners — over 2,180 tonnes distributed since the charity was founded in 2018 Custom geography from upload: National (173 local projects across UK)

📊Key Metrics

282,936 kg of hygiene products distributed in 2023–24; 1,035 community partners; 1,147 public drop-off points including 794 in Boots stores; 20,000+ people provided with basic care packages at Christmas via Boots partnership Key Metric 1
530 volunteers managing 173 active local projects across the UK Key Metric 2
Financial figures not disclosed in report; Cleanology annual fundraiser raised £22,000 cash and £10,000 in products; Mills & Reeve raised £20,000; Unilever partnership delivered 300,000 product units (1.2 million in total since partnership began); Boots partnership: 29,000 kg collected in-store, 1.7 million products donated since partnership began Key Metric 3

✅Key Outcomes

  • Corporate partnerships: Boots (600+ store drop-off points, 29,000 kg collected, 1.7 million products donated cumulatively), Unilever Buy 2 Donate 1 campaign (300,000 units, 105 projects reached), smol (#CleanClothesCan campaign hit 250,000 washes donated and expanded Suds in Schools to 30 school launderettes)
  • Community and volunteer impact: 530 volunteers running 173 grassroots projects awarded recognition including Volunteer of the Year (Kent), Volunteer Team of the Year (Bromley) and a British Empire Medal (Northern Ireland project coordinator); Bromley Smiles distributed age-appropriate dental packs to 240 schoolchildren

📍Geography

UK-Wide

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