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St Hilda's East Impact Report 2025-26

St Hilda's East's Impact Report 2025-26 shows how the Tower Hamlets community charity, founded in 1889, supported local people at every stage of life from two community sites in Shoreditch and Shadwell. 1,520 people participated in its programmes and activities, it secured £187,000+ in additional and backdated benefits entitlement, and 837 residents were supported with welfare, legal and energy advice. 300 volunteers contributed 3,500 hours, and the report sets out its strategy for 2026-2029.

Report snapshot
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About

St Hilda's East is an independent multigenerational community charity in Tower Hamlets, East London, running advice services and programmes for children and young people, adults and older people to build a connected community where everyone can thrive.

Key Metrics

1,520 people participated in programmes and activities
£187,000+ secured in additional and backdated benefits entitlement
837 residents supported with welfare, legal and energy advice

Key Outcomes

  • 580 older people supported
  • 83% rated the advice service as very useful
  • 2,295 people accessed wider support and services

Geography

London

Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
CHF 3 million+ total programme funding raised in 2025 — a record — with CHF 1.3 million redeployed directly to YMCA National Movements
Key Metric 2
2.5 million people reached through digital skilling initiatives via HP partnership across 30 YMCA partners since 2021
Key Metric 3
37,000 people directly reached per Community Wellbeing project (1.3 million indirectly); 85 new Change Agents enrolled from 44 countries
5,000 jobs to be created under Igniting Youth Futures (USD 5.2 million Accenture/Macquarie-funded); 750+ young people already reached at year-end
Impact Snapshot
Key Metric 1
95 individual young people in under-16s groups; 85 in over-16s groups; 42 in Transformers (trans/non-binary); 114 young people supported through 385 one-to-one sessions
Key Metric 2
149 parents and carers supported across 44 online and in-person groups; 3,500+ participants in training and workshops across 97 sessions
Key Metric 3
96% of young people said Allsorts groups had been of help; 75% said coming to Allsorts improved their overall wellbeing
Won Investing in Children's Member of the Year Award for extensive youth voice integration; 100% of Summer Programme participants enjoyed activities