Impact Snapshot
Key Metric 1
3,221 people accessed services in 2023-24; 299 inpatient patients (343 admissions); 1,642 community patients with 12,391 home visits
Key Metric 2
14,455 calls answered through 24/7 advice and support line; 1,142 patients supported through Lymphoedema Clinic with 2,402 appointments
Key Metric 3
598 people supported through Family Support and Bereavement services (421 adults, 177 children); £8.2m raised from community in 2023-24
CQC 'Outstanding' rating; March of the Elephants art trail raised £125,000; TreeCycle collected 3,833 Christmas trees raising £81,030; shop refurbishment programme delivered average 11.9% income uplift
