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St Catherine's Hospice Quality and Impact Report 2025-26

St Catherine's Hospice's Quality and Impact Report 2025-26 records 1,756 patients cared for, 1,347 people supported by its wellbeing team, a 90% average ward bed occupancy, and 100% of people likely or extremely likely to recommend the hospice.

Report snapshot
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About

St Catherine's Hospice in Crawley provides specialist palliative and end of life care - ward care, community teams and wellbeing support - to people across West Sussex and East Surrey.

Key Metrics

Patients cared for 1,756 patients were cared for by St Catherine's Hospice in 2025/26; 68% had a cancer diagnosis.
Wellbeing support 1,347 people had support from the wellbeing team, including social work and spiritual care.
Recommend 100% of people said they were likely or extremely likely to recommend St Catherine's.
Ward care Specialist ward care ran at an average bed occupancy of 90% with an average length of stay of 14 days.

Key Outcomes

  • 1,756 patients received specialist hospice care across Sussex and Surrey.
  • A new 2025-2030 strategy was created with staff, volunteers, patients and healthcare partners.

Geography

South East

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service