Trustees' Report and Accounts 2024

The RSPCA is the world's oldest and largest animal welfare charity, operating across England and Wales since 1824. In 2024, 61,000 cruelty complaints were investigated; 527 animal abusers were convicted; 47,966 animals received personalised care; 26,294 animals were rehomed; 5,989 wild animals were returned to the wild; and 200,000+ members of the public used the online triage tool. Total income was £152.5m; total expenditure £174.4m. Five new animal welfare laws were secured including a ban on live animal exports.

Report snapshot
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📋About

Animal rescue and care (inspectorate, animal rescue volunteers, wildlife centres, animal hospitals, rehoming centres); RSPCA Assured farm welfare scheme (nearly 4,000 farms); advocacy and lobbying; prevention and education (WildThings, school programmes, Duke of Edinburgh); online triage system; community support (pet food banks, Community Paws events); RSPCA branches (134 branches, 48 animal centres, 25 clinics); RSPCA Trading; RSPCA Europe Custom geography from upload: England and Wales

📊Key Metrics

61,000 cruelty complaints investigated; 527 convictions secured; 40% more urgent cruelty/neglect cases attended following launch of online triage tool Key Metric 1
47,966 animals received personalised care; 26,294 animals rehomed; 5,989 injured/orphaned wild animals returned to the wild; 13,637 wild animals taken in Key Metric 2
200,000+ people used the new online triage tool; 800,000+ people in millions-strong movement; 424,000 regular giving supporters; 4,644 new volunteers welcomed; total income £152.5m Key Metric 3

Key Outcomes

  • Five new animal welfare laws achieved in 2024: ban on live animal exports; CCTV in Welsh slaughterhouses; Pet Abduction Act (pet theft now a crime); cat microchipping law; primates licensing scheme; Government committed to phasing out animal experiments
  • Online triage tool launched August 2024 — response times dropped 42% for high-need animals; 200,000+ people empowered to help animals themselves; rebrand launched in 200th anniversary year attracted 11,000% increase in career searches
  • Net expenditure of £9.5m in 2024 (vs £13.7m surplus in 2023) due to increased animal centre/hospital costs and digital transformation investment; legacy income £89.7m; RSPCA Assured commissioned second independent review following media scrutiny; 200th anniversary marked with rebrand and refreshed 10-year strategy

📍Geography

UK-Wide

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence