5,129 families worked with directly through 21,774 sessions of support across 5 counties — a 7% increase in direct work despite a 20% reduction in income year-on-year
Key Metric 1
66,279 prison visitors welcomed across 8 prison visit centres over 1,554 visit sessions — a 10% increase — supporting families to maintain ties with loved ones in custody
Key Metric 2
89% of people reported feeling safer, 84% felt emotionally healthier, and 86% felt more able to deal with life's challenges after accessing Ormiston Families services
Key Metric 3
89% of service users reported feeling safer, 84% emotionally healthier and 86% more resilient after working with Ormiston Families — achieved across 5,129 families and 21,774 sessions, despite a 20% income reduction, by strengthening partnerships, improving back-office systems and expanding the Mpower service into Peterborough and a new statutory commissioning model in Norfolk