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Helen & Douglas House

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2024
Helen & Douglas House

Impact Report 2023/24

580 children, parents and siblings supported — up 35%; 1,240 bed nights of care — up 39%; 58 new families admitted for first stay
Key Metric 1
40 children supported to die in their place of choice (up 33%); 127 bed nights for end of life care — up 101%; 825 bed nights for supportive stays — up 53%
Key Metric 2
5,214 hours of community and family support team; 24 charity shops raised £1.4m (record); £627,000 received from 30 gifts in Wills; total annual cost nearly £6m
Key Metric 3
87% of parents said their overall experience was very good; 93% said their child was always treated with respect and dignity; 92% felt safe leaving their child in care; 83% said the hospice gave them time to just be a parent
Health & Wellbeing End Of Life
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