Organisation

GamCare

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2024
GamCare

Trustees' Annual Report and Financial Statements 2023-24

55,228 calls and online chats to the National Gambling Helpline in 2023-24 — up 25% on prior year
Key Metric 1
9,121 structured treatment sessions delivered; average wait of 2.1 days from referral to first contact
Key Metric 2
64,937 people reached through prevention programmes, including 52,194 young people and 10,344 professionals
Key Metric 3
87% of clients successfully completed treatment; 100% said they would recommend GamCare to someone else; average PGSI score dropped from 14.1 pre-treatment to 2.8 post-treatment
Health & Wellbeing Young People
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