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Families Outside Annual Impact Report 2025-26

Families Outside supports families affected by imprisonment in Scotland. Its Annual Impact Report 2025-26 records 1,464 people supported through its Helpline, 451 families and 826 individuals supported by Regional Family Support Coordinators, and 38 responses to consultations amplifying families' voices.

Report snapshot
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About

Families Outside is Scotland's national charity for families affected by imprisonment, providing a freephone Helpline, regional family support and training, and influencing policy so families' voices shape the justice system.

Key Metrics

Helpline support 1,464 people supported through the Families Outside Helpline, with 2,838 contacts answered; 76% were female and 38% were parents.
Families supported 451 families and 826 individuals (423 adults and 403 children and young people) supported by Regional Family Support Coordinators.
Influencing change 38 responses submitted to consultations, calls for evidence and requests for feedback, with oral evidence given to the Criminal Justice Committee.

Key Outcomes

  • 1,464 people found guidance and reassurance through the national Helpline.
  • 403 children and young people affected by imprisonment received direct family support.

Geography

Scotland

Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
CHF 3 million+ total programme funding raised in 2025 — a record — with CHF 1.3 million redeployed directly to YMCA National Movements
Key Metric 2
2.5 million people reached through digital skilling initiatives via HP partnership across 30 YMCA partners since 2021
Key Metric 3
37,000 people directly reached per Community Wellbeing project (1.3 million indirectly); 85 new Change Agents enrolled from 44 countries
5,000 jobs to be created under Igniting Youth Futures (USD 5.2 million Accenture/Macquarie-funded); 750+ young people already reached at year-end
Impact Snapshot
Key Metric 1
95 individual young people in under-16s groups; 85 in over-16s groups; 42 in Transformers (trans/non-binary); 114 young people supported through 385 one-to-one sessions
Key Metric 2
149 parents and carers supported across 44 online and in-person groups; 3,500+ participants in training and workshops across 97 sessions
Key Metric 3
96% of young people said Allsorts groups had been of help; 75% said coming to Allsorts improved their overall wellbeing
Won Investing in Children's Member of the Year Award for extensive youth voice integration; 100% of Summer Programme participants enjoyed activities
Impact Snapshot
Invested in the sector
GBP 2,111,000 invested across the migration sector in 2025-26.
Renewal grants
10 renewal grants approved to sustain frontline advice provision.
Lived-experience leadership
30 funded organisations led by people with lived experience of the immigration system.
GBP 2.1m channelled to frontline immigration advice organisations across the UK.