2026 Free

Education Support Trustees' Annual Report & Accounts 2025-26

Education Support's Trustees' Annual Report for the year ended 31 March 2026 covers its work to improve the mental health and wellbeing of teachers and education staff across the UK. In 2025/26 the charity supported 4,758 individuals in their moment of need through its free, confidential 24/7 helpline staffed by qualified counsellors. As a result of calling, 88% of callers felt the call had a positive impact on their wellbeing and 88% of those in crisis when they called felt it reduced their feelings of being in crisis. The report also covers counselling, its employee assistance programme for schools and the approaching tenth anniversary of its Teacher Wellbeing Index.

Report snapshot
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About

Education Support is the UK charity dedicated to the mental health and wellbeing of teachers and education staff. It runs a free, confidential 24/7 helpline staffed by qualified counsellors, provides counselling and grants, supports schools and colleges with staff wellbeing services, and publishes the annual Teacher Wellbeing Index.

Key Metrics

4,758 individuals supported in their moment of need in 2025/26
88% of helpline callers felt the call had a positive impact on their wellbeing
90% of callers rated the helpline Good or Excellent

Key Outcomes

  • 88% of callers who were in crisis felt the call reduced their feelings of being in crisis
  • 91% of callers felt the call helped them feel supported
  • 95% of callers would call the helpline again

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service