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Impact Report 2025/26

Dorothy House's Impact Report 2025/26 marks 50 years of the hospice, in which it has cared for more than 75,000 people across its communities. The report sets out its focus on outcomes and care delivered where it matters most, with 94% of care delivered in the community or at home and 99.5% positive feedback from patients and families. Supporters raised £350k through the 36-hour Life Lines crowdfunding appeal and a record £153K from the Christmas Tree Collection.

Report snapshot
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About

Dorothy House is a hospice charity based in Winsley, near Bradford on Avon, providing specialist palliative and end of life care, family and bereavement support, education and digital resources to its local communities, supported by its charity shops, volunteers and donors.

Key Metrics

94% of care delivered in the community or at home
75,000+ people cared for in 50 years
£350k raised through the 36-hour Life Lines crowdfunding appeal

Key Outcomes

  • 99.5% positive feedback from patients and families
  • A record £153K raised from the Christmas Tree Collection, with 7,200 trees collected
  • Demand for care continues to grow, with investment in innovation and partnerships to reach more people earlier

Geography

South West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service