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Impact Report 2024-25: A vital connector for people, boats, nature, places and for a brighter future

Canal & River Trust's Impact Report 2024-25 sets out how the charity's 2,000-mile network of canals and rivers is serving as a vital connector for people, nature and communities - with over 4 million people living within 10-15 minutes of a Green Flag-awarded canal, 90% towpath user satisfaction, and continued investment in accessible blue and green space and community wellbeing programmes.

Report snapshot
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About

Maintenance and restoration of a 2,000-mile network of canals, towpaths, navigable rivers, docks and reservoirs; provision of accessible blue and green space; community engagement programmes; habitat and wildlife management along waterways Custom geography from upload: England

Key Metrics

Key Metric 1 Over 4 million people living within 10-15 minutes of one of the Trust's 741 miles of Green Flag-awarded canals
Key Metric 2 90% towpath user satisfaction recorded across the network
Key Metric 3 77% of adults living within 1km of a Trust waterway are aware of it and recognise its value to them personally or their local community

Key Outcomes

  • Delivery of Green Flag-standard accessible blue and green space to millions of people on their doorstep
  • Programmes such as Swim Sista Swim helping build confidence and connection to water for underrepresented communities
  • Continued protection of historic canal infrastructure and precious wildlife habitats against increasing strain from severe weather events

Geography

Other

Impact Snapshot
Key Metric 1
First known breeding success of spoonbills in the Norfolk Broads in around 400 years, recorded at Hickling Broads and Marshes
Key Metric 2
Over 60 nature reserves managed across Norfolk, with land owned or managed for wildlife exceeding 5,000 hectares
Key Metric 3
1,500 volunteers helped protect wildlife across the county during the year
New urban nature reserve co-designed with the local community, expanding accessible green space in Norfolk
Impact Snapshot
Key Metric 1
61,819 native oysters deployed across UK restoration projects in 2024/25
Key Metric 2
15,064 people participated in the Beachwatch beach clean programme, submitting 1,256 litter surveys — the highest in the programme's 31-year history
Key Metric 3
17,613 young people engaged through in-person or online youth programme sessions
£11.5 billion Ofwat investment package secured for storm overflow cuts in England and Wales following sustained MCS advocacy
Impact Snapshot
Key Metric 1
191,000 cats and kittens helped — 525 a day (2023: 184,000); 29,000 cats rehomed; 168,000 cats neutered including 13,000 feral cats; 93,000 cats microchipped
Key Metric 2
£96.9 million total income (2023: £89.3 million); £108.5 million net assets; £50.1 million legacy income; 9,800 volunteers (2023: 9,200)
Key Metric 3
430 cat owners helped to flee domestic abuse with 750 cats given temporary foster homes (Lifeline) — up from 229 in 2023; 5.9 million...
Mandatory microchipping for cats in England came into force June 2024 — direct result of years of Cats Protection campaigning; Pet Abduction Act came into force August 2024 making cat theft a specific criminal offence; Cat Manifesto sent to every election candidate with 111 newly elected MPs having responded
Impact Snapshot
Key Metric 1
32,000 people participated in learning activities; 65,000 volunteer hours contributed; 250,000 biodiversity-boosting plants and bulbs planted; 24,000 snowdrops planted by Royal Parks Half Marathon...
Key Metric 2
94% of public rated their visit as good or excellent; 5 consecutive years all 8 parks awarded Green Flag; 160,000+ members making 300,000+ visits;...
Key Metric 3
1,000 free plants donated to local charities, community groups and schools; 200 old noticeboards and maps replaced; 12,500 enquiries handled by visitor support team;...
Queen Elizabeth II Memorial Garden at Regent's Park received planning permission and is progressing — opening Spring 2026; Diana, Princess of Wales Memorial Playground renewal received planning permission — opening Spring 2026; Greenwich Park flagship restoration project completed — new meadows, shrubs, community facilities