Young Somerset Impact Report 2024–2025

Young Somerset is Somerset's leading voluntary sector youth work organisation, delivering mental health support, targeted youth work, alternative education, social enterprise and early years services across the county. In 2024–25 it recorded 7,402 individual contacts through its Mental Health Support Teams — now operating in 34% of Somerset schools, above the national 25% target — and 4,818 contacts through its Community Wellbeing Service. Its Bold & Brave shop and café supported 50+ young creatives and 10 supported interns, while its Young Rangers programme delivered 2,245 hours of conservation work. Waiting times for assessment fell from 217 days to 49 days over the year.

Report snapshot
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📋About

Mental Health Support Teams in 34% of Somerset primary and secondary schools; Community Wellbeing Service for mild-to-moderate mental health needs; Targeted Youth Support 1:1 and group work; Bold & Brave social enterprise shop and café providing work experience and supported internships; Young Rangers conservation programme; alternative education provision; early years and parenting support; youth hubs in community settings Custom geography from upload: Somerset, UK

📊Key Metrics

7,402 individual contacts with children and young people through the Mental Health Support Team Key Metric 1
4,818 individual contacts through the Community Wellbeing Service; 554 CYP assessed with 3,665 intervention sessions delivered Key Metric 2
2,807 referrals received across the whole organisation; 80 partnerships and collaborations active Key Metric 3

Key Outcomes

  • 93% of CYP gave positive feedback on their MHST experience; referral-to-assessment waiting times reduced from 217 days to 49 days
  • 85% attendance achieved across 518 alternative education sessions for young people previously disengaged from mainstream education
  • Jigsaw hospital mentoring service reduced CAMHS Liaison admissions by 50% and kept readmission rates to 10% among the 60 young people supported

📍Geography

South West

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one