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Wirral Mind Annual Report and Financial Statement 2024/2025

Wirral Mind is a Birkenhead-based community mental health charity serving Wirral, Cheshire and Merseyside. In 2024/25 its Fountain Project welcomed 19,355 people, its Motiv8! free fitness programme saw over 6,000 participants, 147 mums completed the award-winning Mums Matter perinatal programme, and 2,707 counselling sessions were delivered. The Floating Support service helped 98 service users reduce reliance on A&E and crisis services, and the Third Sector Connector achieved 100% success in supporting clients to make positive change. Total income grew to £1.82 million. The year also saw the launch of The Recoverist Podcast tackling addiction stigma, and a 'Good' PAMMS inspection rating for Supported Living.

Report snapshot
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About

Fountain Project open access mental health drop-in (support groups, choir, Hearing Voices Group, Reading Group, Motiv8! fitness programme with 14 weekly activities including BoxFit, ChairFit, Pilates, archery); Mums Matter evidence-based perinatal mental health programme with creche; BACP-accredited counselling service (up to 70 sessions/week); Befriending service; Floating Support (community crisis prevention); Third Sector Connector (co-delivered with Age UK Wirral and WIRED); Carrog holiday cottage; Community Training Programme; External Workplace Wellbeing training; Lived Experience Networks for suicide/self-harm prevention and substance misuse; The Recoverist Podcast; Supported Living Custom geography from upload: Wirral, Cheshire and Merseyside, UK

Key Metrics

Key Metric 1 19,355 people visited the Fountain Project drop-in; 11,619 attended support groups; 6,582 attended Motiv8! fitness sessions; 2,707 counselling sessions delivered
Key Metric 2 147 mums completed Mums Matter (237 children benefiting); 516 supported by Third Sector Connector; 1,057 befriending hours provided; 141 people completed Mental Health First Aid training
Key Metric 3 £1,822,208 total income (2024: £1,606,570); 55 volunteers across all services; 98 service users became less reliant on A&E, Crisis Line and mental health beds through Floating Support; 'Good' rating in PAMMS inspection

Key Outcomes

  • Mums Matter participants consistently report GAD7/PHQ9 improvements of 7–13 points — significantly above the 2–3 typically seen in NHS perinatal services; 100% of Third Sector Connector clients successfully supported to make positive change
  • Motiv8! secured 3 years of Public Health Wirral funding; received DHSC Suicide Prevention Grant Fund of £111,000 for Mums Matter; Enhanced Status achieved through National Mind's Quality Assurance Framework for Training
  • 80 Floating Support service users reported improved health and wellbeing; 30 individuals prevented from becoming homeless; 72 individuals developed new or existing life skills; member lost 40kg in 18 months reversing health problems

Geography

North West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022