2023 Free

Impact Report 2023

Wiltshire and Bath Air Ambulance Charity completed 1,167 missions in 2023, a 10.6% increase on the previous year, including a record 328 with doctors on board. The crew delivered 36 blood transfusions and 45 pre-hospital anaesthetics. Emergency Awareness Training reached pupils at 73 schools. Total income was £8.94m — boosted by £5.25m in legacy donations — against expenditure of £5.28m for the year ending 31 December 2023.

Report snapshot
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About

Helicopter emergency medical service (Bell 429, 24/7); critical care cars; critical care doctor programme; Emergency Awareness Training in schools; charity lottery and raffles; charity shop (Devizes); Business Club; community events and fundraising Custom geography from upload: South West England

Key Metrics

Key Metric 1 1,167 missions across Wiltshire, Bath and surrounding areas — a 10.6% increase on 2022
Key Metric 2 328 missions with critical care doctors on board, the highest ever recorded
Key Metric 3 93 active volunteers contributing 1,710 hours across 209 community events attended

Key Outcomes

  • 36 blood transfusions, 45 pre-hospital emergency anaesthetics and 12 surgical interventions performed at scene
  • Emergency Awareness Training delivered to pupils at 73 local schools across Wiltshire and Bath
  • Over 8,000 people attended the Middlewick House Open Garden event, raising £88,000 for Wiltshire Air Ambulance and the Wiltshire Bobby Van Trust

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022