Impact Report 2025

West Sussex Mind supports adults, children and families across West Sussex. In 2024-25, 7,766 people were supported — a 22.8% increase — with 32,759 individual and group interventions. 9,429 people received training (up 54%), 524 people received crisis support through Staying Well, and 1,428 under-25s were supported. The charity raised £695,000 and spent £3.7m on services.

Report snapshot
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📋About

Staying Well crisis service; adult and young people's mental health support; children's social prescribing in GP surgeries (8-17); parenting support; peer support groups; outreach to Polish, refugee and LGBTQIA+ communities; workplace wellbeing training; Mental Health First Aid; families support Custom geography from upload: West Sussex

📊Key Metrics

7,766 people supported in 2024-25 — a 22.8% increase on prior year; 32,759 individual and group interventions delivered Key Metric 1
9,429 people trained in mental health awareness and suicide prevention — up 54% from 6,111 in 2023-24 Key Metric 2
524 people supported through Staying Well crisis service; 1,489 adults supported in GP surgeries; 5,207 reached through Pan-Sussex Self-Harm Learning Network Key Metric 3

Key Outcomes

  • 1,428 under-25s supported across services; 512 children supported in GP surgeries with 2,413 one-to-one sessions; 261 parents and carers supported
  • 598 Polish people supported through outreach; 156 Ukrainian, Afghan and Syrian refugees supported; men accessing Families in Mind increased from 4% to 9% following Dad La Soul partnership
  • Awarded Mind Quality Mark with commendation; 9,547 calls answered by Help Point; total expenditure £3.7m (up 12.5%); new 2025-30 strategy co-produced with service users, staff and partners

📍Geography

Other

2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one
2026

Pain Concern's Impact 2025-2026

200 people helped per month via helpline (phone and email); 1,100 podcast listeners per month; 1,600 active HealthUnlocked community members with 280 new posts monthly
Key Metric 1
42 pain education sessions delivered across 5 Scottish health boards; 17,000 website visits monthly; 900 support resources downloaded monthly
Key Metric 2
10,500 social media followers; 2,000 monthly newsletter recipients; Airing Pain podcast at 150 episodes — awarded Honorary BPS Membership to producer; Navigator Tool recognised by NICE
Key Metric 3
Pain education participant quote: 'I feel so much less isolated — I've come away with realistic action points that might make my life a little easier'; Navigator Tool used in pain clinics nationally; CPD credits awarded by Faculty of Pain Medicine for podcast