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Annual Report 2024/25 (Impact and Annual Report Year End 2025)

Thames Valley Air Ambulance responded to 3,127 call-outs in 2024/25, treating 2,056 critically ill and injured patients across Berkshire, Buckinghamshire and Oxfordshire. The charity reached its 10,000th patient since 2018, expanded its fleet to nine Critical Care Response Vehicles, opened a new Pre-Hospital Education Centre, and launched CPR awareness and bereavement support partnerships. Total income was £9.8m against expenditure of £13.6m.

Report snapshot
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About

Helicopter emergency medical service (RAF Benson); Critical Care Response Vehicles (9 vehicles, up to 4 operational); Aftercare service; Child Bereavement UK partnership; free legal support partnership with Stewarts; CPR Champions community awareness programme; Pre-Hospital Education Centre; virtual reality clinical training Custom geography from upload: South East England

Key Metrics

Key Metric 1 3,127 call-outs with 2,056 patients treated across Berkshire, Buckinghamshire and Oxfordshire
Key Metric 2 1,181 cardiac arrests attended, representing the most frequent type of incident
Key Metric 3 1,076 new patients and families supported through Aftercare service

Key Outcomes

  • Critical Care Response Vehicles covered over 133,000 miles delivering specialist care to communities
  • CPR Champions programme delivered 46 sessions to 600+ attendees, doubling average confidence scores from 4/10 to nearly 9/10
  • Milestone of 10,000th patient treated since becoming an independent healthcare provider in 2018

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022