Health & Wellbeing Community & Social Justice 2025
Sue Ryder

Impact Report 2024/25: How We Made an Impact

Sue Ryder provides specialist palliative, end-of-life and bereavement care across the UK through 7 hospices, community nursing, and digital services. Their 2024/25 impact report covers 655,100+ hours of palliative care, nearly 59,000 Hospice at Home visits, and a decade of the Online Bereavement Community now with 41,800+ members. New programmes targeted dementia-friendly care, learning disability support, and health inequalities outreach across diverse communities.

View Report
Report snapshot
39 Views

📋About

Palliative and end-of-life care across 7 hospices and community sites (Reading, Cheltenham, Moggerhanger, Peterborough, Leeds, Keighley); Hospice at Home; Palliative Care Hubs; Online Bereavement Community; Online Bereavement Counselling (free video sessions); Grief Guide (self-help platform); Grief Kind Spaces (25+ community drop-ins); influencing and campaigning; 450+ Sue Ryder shops; Sue Ryder Lottery Custom geography from upload: UK

📊Key Metrics

655,100+ hours of palliative and end-of-life care delivered in 2024/25; nearly 59,000 face-to-face Hospice at Home visits Key Metric 1
Online Bereavement Community reached 41,800+ members (up from under 500 at launch a decade ago); 220,000+ visitors; 66,000+ active Grief Guide users Key Metric 2
£37 million cost of running palliative and end-of-life care services; 600 nurses, doctors and healthcare professionals; 1.4 million volunteer hours Key Metric 3

✅Key Outcomes

  • Online Bereavement Community reached 41,800+ members in its 10th anniversary year — grown from under 500 at launch; 220,000+ visits confirming it as the UK's leading online grief support resource
  • Built relationships with 290+ organisations supporting diverse communities; attended 60+ events to address health inequalities in palliative care access — covering LGBTQIA+, Global Majority, neurodiverse and rural communities
  • Nearly 5,000 people signed Sue Ryder's letter to government ahead of 2024 General Election; contributed evidence to the Commission on Palliative and End-of-Life Care on gaps in access to high-quality palliative support

📍Geography

UK-Wide

Related reports

All Health & Wellbeing reports →
2026 Enhanced
DEBRA UK

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Health & Wellbeing Disability
View
2025 Enhanced
The Royal British Legion

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
Health & Wellbeing Dementia
View
2025 Enhanced
Blind Veterans UK

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Health & Wellbeing Wellbeing
View