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Step One Charity

Impact Report 2023-2024

Step One Charity's 2023-2024 impact report covers a year of expansion in Devon mental health services, including Cypress Hospital's transition to intensive inpatient rehabilitation, growth of supported living housing, and continued delivery of the BeWell@StepOne and Devon Mental Health Alliance Recovery Practitioner programmes. It also marks the conclusion of the 8-year CFO3 justice reintegration programme and the charity's move to a new head office in Exeter.

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About

Delivers mental health and wellbeing services across Devon, including intensive inpatient rehabilitation at Cypress Hospital, community support for people with mental health challenges and neurodiversity, supported living housing, the Devon Mental Health Alliance Recovery Practitioner service, group-based BeWell@StepOne activities, and the CFO3 social inclusion programme for people leaving the justice system.

Key Metrics

Key Metric 1 3,301 sessions delivered by Step One Recovery Practitioners in 2023-24
Key Metric 2 550 people received group-based mental health support through BeWell@StepOne
Key Metric 3 33 patients with complex mental health needs cared for at Cypress Hospital

Key Outcomes

  • 80% improvement in ReQoL-10 quality of life scores following interventions with Recovery Practitioners
  • 13 people were successfully discharged to their homes from Cypress Hospital
  • Over the 8-year CFO3 programme, 1,041 participants were supported and 54 secured employment

Geography

South West

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