Impact Report 2024-2025

St Peter & St James Hospice provides specialist palliative and end of life care across East and Mid Sussex. In 2024-25, over 1,000 patients were supported; 683 new referrals received; 937 community patients seen (up 9%); 134 patients and 172 carers attended the Living Well Centre; and IPU ran at 83% occupancy. Total income was £6.65m with only 14.6% from government funding. The hospice marked its 50th anniversary, finished the year with a £118k surplus and became the first hospice to trial AI note-taking software.

Report snapshot
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📋About

8-bed inpatient unit (24/7); specialist community palliative care team (7-day CNS visits, medical director support); Living Well Centre (art, craft, singing, mindfulness, carers café, bereavement group); counselling; welfare support; carer support; complementary therapies; rehabilitative therapies; 24/7 hospice line pilot; charity shops Custom geography from upload: East Sussex / Mid Sussex

📊Key Metrics

1,000+ patients supported; 683 new referrals; 937 community patients seen by Specialist Community Palliative Care Team — up 9% on prior year Key Metric 1
Inpatient Unit ran at 83% occupancy with average stay of 12.1 days; 134 patients and 172 carers attended the Living Well Centre — up 19% Key Metric 2
Total income £6.65m; surplus of £118k; only 14.6% of income from government funding — one of the lowest proportions of any UK hospice Key Metric 3

Key Outcomes

  • Carer support extended to six days per week; first hospice in UK to trial AI note-taking software for clinical appointments; portable ultrasound scanner purchased enabling home-based scans
  • £78k received from first tranche of £312k government capital grant; new Head of Quality role introduced; Sussex Hospice Alliance formed with regional partners to negotiate NHS funding collectively
  • 50th anniversary year (founded 1975); new three-year strategy launched focused on financial sustainability, reach and workforce; plan to open 4 CHC-funded beds generating £270k additional NHS income; inaugural Gala Dinner raised significant funds

📍Geography

Other

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence