Impact Report 2024-2025

St Peter & St James Hospice provides specialist palliative and end of life care across East and Mid Sussex. In 2024-25, over 1,000 patients were supported; 683 new referrals received; 937 community patients seen (up 9%); 134 patients and 172 carers attended the Living Well Centre; and IPU ran at 83% occupancy. Total income was £6.65m with only 14.6% from government funding. The hospice marked its 50th anniversary, finished the year with a £118k surplus and became the first hospice to trial AI note-taking software.

Report snapshot
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📋About

8-bed inpatient unit (24/7); specialist community palliative care team (7-day CNS visits, medical director support); Living Well Centre (art, craft, singing, mindfulness, carers café, bereavement group); counselling; welfare support; carer support; complementary therapies; rehabilitative therapies; 24/7 hospice line pilot; charity shops Custom geography from upload: East Sussex / Mid Sussex

📊Key Metrics

1,000+ patients supported; 683 new referrals; 937 community patients seen by Specialist Community Palliative Care Team — up 9% on prior year Key Metric 1
Inpatient Unit ran at 83% occupancy with average stay of 12.1 days; 134 patients and 172 carers attended the Living Well Centre — up 19% Key Metric 2
Total income £6.65m; surplus of £118k; only 14.6% of income from government funding — one of the lowest proportions of any UK hospice Key Metric 3

Key Outcomes

  • Carer support extended to six days per week; first hospice in UK to trial AI note-taking software for clinical appointments; portable ultrasound scanner purchased enabling home-based scans
  • £78k received from first tranche of £312k government capital grant; new Head of Quality role introduced; Sussex Hospice Alliance formed with regional partners to negotiate NHS funding collectively
  • 50th anniversary year (founded 1975); new three-year strategy launched focused on financial sustainability, reach and workforce; plan to open 4 CHC-funded beds generating £270k additional NHS income; inaugural Gala Dinner raised significant funds

📍Geography

Other

2025

Our Impact 2024-25

95,744 bereaved children and young people reached in 2024-25 — a 16.6% increase year-on-year
Key Metric 1
76.5% of those in specialist one-to-one support showed measurable reduction in grief-related vulnerability (CAG scale); 95% rated experience as positive
Key Metric 2
1,145,495 digital users accessed grief content and resources; 3,637 professionals trained including 545 in supporting bereaved children with SEND
Key Metric 3
18,171 children and young people received specialist 1:1 support; 22,852 benefitted from email support; 12,766 from live chat; 459 from helpline; 21 online groups ran with 120+ participants
2024

Impact Report 2023/24

963 children, young people and families supported; 2,198 face-to-face and 1,809 online therapy sessions delivered
Key Metric 1
645 Grief Relief kits sent out; 23 staff trained in sleep therapy; 2,618 total therapy hours delivered (1,570 in person, 1,048 online)
Key Metric 2
£1.6m raised in non-Gala year entirely from voluntary sources; no government funding received
Key Metric 3
19 families attended residential weekends; 15 families attended Forever Night; 5 school partnerships including Beal High School and Clifton College; bereavement first responder support following traumatic deaths in schools