Annual Report and Accounts 2023-2024

St Barnabas Hospices (Sussex) operates St Barnabas House (adult hospice, Worthing), Chestnut Tree House (children's hospice, Arundel) and, from February 2024, Martlets Hospice (Hove) following a merger. In 2023-24, 1,544 adult patients were supported with 18,503 hours of Hospice at Home care; 293 children and young people were cared for at Chestnut Tree House with 1,812 occupied bed nights; and 348 external delegates attended education courses. Total income was £33m (£20.6m like-for-like); statutory funding covered 21% of hospice running costs.

Report snapshot
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📋About

Adult inpatient unit; community palliative care team; Hospice at Home; day hospice; outpatients; Living Well programme (8-week wellbeing); Care 2 Care (expertise-sharing with partners); bereavement and counselling; physiotherapy; occupational therapy; complementary therapy; children's inpatient care; children's outreach; family support; siblings programme; education and training (348 external delegates); lottery; retail shops; Wind in the Willows wing (refurbished) Custom geography from upload: West Sussex / East Sussex (Worthing, Arundel, Hove)

📊Key Metrics

1,544 adult patients supported at St Barnabas House; 18,503 hours of Hospice at Home care delivered over 9,602 visits; 4,228 community palliative care appointments for 1,132 patients Key Metric 1
293 children and young people supported at Chestnut Tree House; 149 children stayed with 1,812 occupied bed nights; 1,462 counselling and therapy sessions for children, parents and siblings Key Metric 2
Total income £33m (£20.6m like-for-like); statutory NHS funding represents 21% of hospice running costs; lottery generated £1,872,558 with 83% spent directly on hospice work Key Metric 3

Key Outcomes

  • 411 compliments received vs 4 formal complaints; no serious incidents or never events; no MRSA, CDI or acquired Covid transmission recorded; Chestnut Tree House nurse won Best Nurse at WellChild Awards 2023
  • Snowman Ball raised £150,000; Barratt Homes Charity of the Year partnership raised nearly £140,000 — a record; Wind in the Willows wing at Chestnut Tree House refurbished and completed March 2024; new Play Park and Sensory Garden opened August 2023
  • Martlets Hospice merged into group from 1 February 2024 — merger reflected as £12.4m one-off donation; operating deficit of £3.9m (St Barnabas) and £1.3m (Martlets for Feb-March); reported net surplus £8.5m after merger accounting; all LED lighting upgrade completed across portfolio

📍Geography

Other

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence