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St Barnabas Hospices (Sussex)

Annual Report and Accounts 2023-2024

St Barnabas Hospices (Sussex) operates St Barnabas House (adult hospice, Worthing), Chestnut Tree House (children's hospice, Arundel) and, from February 2024, Martlets Hospice (Hove) following a merger. In 2023-24, 1,544 adult patients were supported with 18,503 hours of Hospice at Home care; 293 children and young people were cared for at Chestnut Tree House with 1,812 occupied bed nights; and 348 external delegates attended education courses. Total income was £33m (£20.6m like-for-like); statutory funding covered 21% of hospice running costs.

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About

Adult inpatient unit; community palliative care team; Hospice at Home; day hospice; outpatients; Living Well programme (8-week wellbeing); Care 2 Care (expertise-sharing with partners); bereavement and counselling; physiotherapy; occupational therapy; complementary therapy; children's inpatient care; children's outreach; family support; siblings programme; education and training (348 external delegates); lottery; retail shops; Wind in the Willows wing (refurbished) Custom geography from upload: West Sussex / East Sussex (Worthing, Arundel, Hove)

Key Metrics

Key Metric 1 1,544 adult patients supported at St Barnabas House; 18,503 hours of Hospice at Home care delivered over 9,602 visits; 4,228 community palliative care appointments for 1,132 patients
Key Metric 2 293 children and young people supported at Chestnut Tree House; 149 children stayed with 1,812 occupied bed nights; 1,462 counselling and therapy sessions for children, parents and siblings
Key Metric 3 Total income £33m (£20.6m like-for-like); statutory NHS funding represents 21% of hospice running costs; lottery generated £1,872,558 with 83% spent directly on hospice work

Key Outcomes

  • 411 compliments received vs 4 formal complaints; no serious incidents or never events; no MRSA, CDI or acquired Covid transmission recorded; Chestnut Tree House nurse won Best Nurse at WellChild Awards 2023
  • Snowman Ball raised £150,000; Barratt Homes Charity of the Year partnership raised nearly £140,000 — a record; Wind in the Willows wing at Chestnut Tree House refurbished and completed March 2024; new Play Park and Sensory Garden opened August 2023
  • Martlets Hospice merged into group from 1 February 2024 — merger reflected as £12.4m one-off donation; operating deficit of £3.9m (St Barnabas) and £1.3m (Martlets for Feb-March); reported net surplus £8.5m after merger accounting; all LED lighting upgrade completed across portfolio

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