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Sense

Annual Report and Financial Statements 2025

Sense is the national disability charity for people who are deafblind or have complex disabilities, working so that no one is isolated, left out or unable to fulfil their potential. In 2024/25 the charity supported 32,000 people — progressing towards its target of 50,000 by 2026. Income grew by £6.9m to £101.9m, reflecting the scale of Sense's services across the UK and internationally through Sense International. A new CEO joined in February 2025 and a new three-year strategic plan is in development. Sense's Disability Pay Gap stands at a favourable -1.57%, meaning disabled colleagues are paid more on average. HRH The Princess Royal remains Patron. The charity operates across residential care, community support, holidays, arts and international programmes.

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About

Residential and supported living services; community support; Sense Holidays and short breaks; arts and cultural programmes; information and advice line; Sense International (Nepal, Peru, Romania, Kenya, Tanzania, Uganda); Sense charity shops; advocacy and campaigning; family support; deafblindness specialist services Custom geography from upload: UK-wide & International

Key Metrics

Key Metric 1 32,000 disabled people with complex needs, including children, supported during the year — on track for 50,000 target by 2026
Key Metric 2 Income rose by £6.9m to £101.9m in 2024/25 (2024: £95.0m); expenditure increased by £6.7m to £104.2m
Key Metric 3 76p in every £1 spent directly supporting disabled people with complex needs through charitable activities

Key Outcomes

  • New CEO James appointed February 2025, bringing senior charity sector leadership experience; three-year strategic plan under development setting new vision, purpose and goals
  • Four new Trustees recruited in 2024/25; Terms of Reference reviewed by Board and committees in early 2025; full governance review planned for 2026/27
  • Disability Pay Gap reported at a favourable -1.57% mean — Sense pays disabled colleagues more on average than non-disabled colleagues; people management workshops introduced for managers across the organisation

Geography

UK-Wide

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