Health & Wellbeing Community & Social Justice 2023
Richmond Borough Mind

Impact Report 2023

Richmond Borough Mind delivers mental health services across the London Borough of Richmond. In 2022-23, the charity reached 8,000+ people through services and training, supported 2,740 young people through youth wellbeing projects, and provided 2,184 out-of-hours crisis contacts via its Journey Recovery Hub. 585 carers were supported and 126 volunteers gave 5,000+ hours. Total income was £1.72m.

View Report
Report snapshot
1 Views

📋About

Psychotherapy and counselling (12 languages); NHS Richmond Talking Therapies; Journey Recovery Hub (crisis); Wellbeing Centre; SMI Health Checks; outreach to underrepresented communities; peer support; befriending; children and young people's programmes; Carers in Mind; workplace wellbeing training Custom geography from upload: London Borough of Richmond

📊Key Metrics

8,000+ people reached through services and training; 2,740 young people engaged through youth wellbeing projects Key Metric 1
2,184 out-of-hours crisis support contacts delivered through Journey Recovery Hub Key Metric 2
126 volunteers gave 5,000+ hours; 31 peer volunteers facilitated peer-led groups and befriending services Key Metric 3

✅Key Outcomes

  • 585 carers supported through Carers in Mind; 200 senior managers trained in workplace wellbeing across Richmond and Wandsworth councils
  • New Outreach project launched reaching BAME and LGBTQ+ communities, domestic abuse survivors and those with addictions; new SMI Health Checks service launched to reduce health inequalities
  • Counselling service expanded to include group therapy, life coaching, expressive arts and movement groups; 9 Peer Support Workers recruited; total income grew 8.8% to £1.72m

📍Geography

London

Related reports

All Health & Wellbeing reports →
2024
GamFam

GamFam Impact Report

700+ people have reached out for support since 2019; 200+ accessing regular peer support
Key Metric 1
2,000+ online peer support meetings hosted since 2020
Key Metric 2
Net Promoter Score of 92% from 250+ survey responses (UK average is 32%)
Key Metric 3
97% of affected family members feel better able to cope with gambling harm as a result of GamFam support
Health & Wellbeing Mental Health
View
2024
Solent Mind

Impact Report 2024-25

25,367 people referred to NHS Talking Therapies; 88 wellbeing advisors embedded across all Hampshire GP surgeries
Key Metric 1
443 people supported through Safe Haven crisis service; 1,058 people helped to gain or retain employment
Key Metric 2
112 volunteers gave 6,287 hours; 80% of staff have lived experience of mental health issues; £150,000 saved in IT costs
Key Metric 3
1,289 people supported through Hampshire wellbeing centres; 1,379 in Portsmouth accessed peer support and employment services; 434 in Southampton supported through Primary Care Networks
Health & Wellbeing Mental Health
View