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Social Impact Report 2025-26

Nottingham's largest NHS community health provider, operating as a CIC since 2011. Reinvests surplus into communities. The 2025-26 report covers added social value across community care, health inequalities reduction, employability, digital inclusion, early years and voluntary sector partnerships.

Report snapshot
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About

Urgent treatment; community nursing; district nursing; children's public health 0-19; rehabilitation & falls; homeless health; diabetes; pulmonary rehabilitation; palliative care; employability & apprenticeships; digital inclusion; small steps big changes early years programme Custom geography from upload: United Kingdom

Key Metrics

Key Metric 1 1,200+ colleagues delivering NHS community health services across Nottingham
Key Metric 2 6,019 Chat Health conversations with parents and young people in past 24 months
Key Metric 3 Nottingham men's life expectancy ranked 138th of 150 English local authorities (76.6 yrs vs 79.4 national avg)

Key Outcomes

  • Small Steps Big Changes: improved vocabulary, language, literacy and ASQ scores for children in Aspley, Bulwell, Hyson Green, St Ann's vs rest of city
  • Pulmonary rehabilitation reduces COPD exacerbations by up to a third; patients report reduced fear and improved quality of life
  • Culturally adapted health tools developed for West African, Bengali, Polish and Caribbean communities; multilingual pain management groups delivered

Geography

Other

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022