Health & Wellbeing Community & Social Justice 2025
Northamptonshire Mind

Northamptonshire Mind Local Services Impact Report 2024/25

Northamptonshire Mind is a Northampton-based local Mind charity in its 60th year, operating six Community Mental Health Hubs and a 24/7 helpline across the county. In 2024/25 the helpline answered 105,322 calls, Crisis Cafés recorded over 5,000 visits, and 2,227 counselling sessions were delivered. A new Community Connector project reached 820+ individuals from Global Ethnic Majority communities in its first year, and Community Champions supported 247 people in rural and out-of-town areas. The charity celebrated 60 years with a programme of events raising over £143,000, and launched outdoor growing spaces at four hubs through Kew Gardens funding.

View Report
Report snapshot
1 Views

📋About

Six Community Mental Health Hubs (Northampton, Corby, Rushden, Daventry, Wellingborough, Towcester and Brackley); Crisis Cafés at five hubs; 24/7 Mental Health Helpline; One-to-one emotional support; Counselling; Peer Support groups; Wellbeing Education Network courses; Hospital at Home discharge support; Mental Health Navigators; Community Champions (rural preventative volunteers); Community Connector project (Global Ethnic Majority communities, National Lottery funded); activities and nature-based horticulture at hubs (Kew Gardens Grow Wild funded); charity shop; training and awareness raising Custom geography from upload: Northamptonshire, UK (Northampton, Corby, Rushden, Towcester, Brackley, Daventry, Wellingborough)

📊Key Metrics

105,322 calls answered on 24/7 Mental Health Helpline — 3% increase on previous year; over 5,000 visits to Crisis Cafés across all hubs; 22,835+ total hub visits across six community locations Key Metric 1
2,290 one-to-one emotional support sessions delivered across all hubs; 2,227 counselling sessions attended; 405 people attending 8,264 peer support sessions Key Metric 2
820+ individuals from Global Ethnic Majority communities engaged through Community Connector project (first year); 10 Community Champions supporting 247 people in rural communities; 46 individuals supported by Hospital at Home (579 interventions) Key Metric 3

✅Key Outcomes

  • Northampton hub: 7,397 visits, 2,076 Crisis Café visits, 544 emotional support sessions, 735 counselling sessions; Rushden: 6,003 visits, 1,264 Crisis Café visits, 506 emotional support sessions; Daventry: 3,314 visits, 242 Crisis Café visits, 477 emotional support sessions
  • 60th anniversary year marked with Waendel Walk, Big Biker Challenge (100 bikers), Art and History Exhibition, Anniversary Concert, Winter Ball and Mental Elf Festive Fun Run; £143,000+ raised in individual and community giving
  • New Community Champions project launched with North Northamptonshire Council; Mental Health Navigators returned to community hubs from NHS buildings; new case management system introduced; outdoor spaces developed at four hubs through Kew Gardens Grow Wild funding

📍Geography

Other

Related reports

All Health & Wellbeing reports →
2025 Enhanced
Royal Mencap Society (Mencap)

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
Health & Wellbeing Policy
View
2024 Enhanced
Guide Dogs (The Guide Dogs for the Blind Association)

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
Health & Wellbeing Children
View
2025 Enhanced
Turning Point

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one
Health & Wellbeing Homelessness
View