North Kent Mind Annual Report 2024–2025

North Kent Mind is a Dartford-based local Mind association delivering community mental health support across Dartford, Gravesham, Swanley and Medway. In 2024/25 it recorded total income of £2.06 million and returned to surplus for the first time in two years. Key services include the SUN peer support network across 9 Kent locations, BRAVE and SIT children's therapy programmes, Recovery Based Activity Groups, IPS employment support, affordable counselling, the Heal House rough sleeper accommodation, and 35 supported housing places. The BRAVE service won the Kent Mental Wellbeing Award, Jubilee Court (7 new flats) opened, and the Housing First contract with Medway Council was secured for October 2025.

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📋About

Service User Network (SUN) peer support for Complex Emotional Difficulties across Kent and Medway (9 locations); Recovery Based Activity Groups (Dartford, Gravesend, Swanley); Moving Forward 12-week programme; Time for Change 8-week programme; Individual Placement and Support (IPS) employment service; Inspirations employability groups; Men's Group; Money Guidance; BRAVE children's therapy (ages 5–25, CBT/DBT/Creative); Short Intervention Therapy (SIT) for looked-after children and care leavers; GLOW programme for young carers; Time to Mind school programme; Heal House rough sleeper accommodation; Jubilee Court 7 self-contained flats; Housing First (Medway, from October 2025); Ecology Island nature-based wellbeing project; Anger Management courses; Fast-Track and affordable counselling Custom geography from upload: Dartford, Gravesham, Swanley and Medway, North Kent, UK

📊Key Metrics

35 tenants supported across 6 supported housing properties; 29 clients in Heal House rough sleeper accommodation; £2,060,412 total income — surplus of £75,519 (vs deficit of £55,285 the previous year) Key Metric 1
SUN (Service User Network) peer support groups delivered across 9 Kent and Medway locations; BRAVE children's therapy service won Kent Mental Wellbeing Award; Men's Group supporting 12–15 individuals weekly Key Metric 2
Fast-Track counselling service with 1–2 week waiting times; affordable counselling at £15/session; 140 volunteer hours per week; £26,000+ raised through fundraising; £13,000 donation from Royal Engineers Association Key Metric 3

Key Outcomes

  • BRAVE awarded Winner at Kent Mental Health Wellbeing Awards; North Kent Mind won Dartford Business Award for community impact; Men's Group won award at Kent Mental Health Awards; Jubilee Court opened — 7 new self-contained flats in Gravesham
  • Housing First contract secured with Medway Council Rough Sleepers Initiative launching October 2025; Almshouses property purchased with Dartford Borough Council grant; new Peer Partnership Project funded by National Lottery from April 2025
  • BBC News interview for Movember 2025 raising awareness of men's mental health; Instagram nearing 1,000 followers; Red Lion Herofest raised £7,000; new website launched with co-produced accessibility features

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one