Impact Report 2024/2025

Noah's Ark Children's Hospice supports babies, children and young people with life-limiting conditions and their families across North London. In 2024-25, 1,310 people were supported including 381 children, 539 parents and 390 siblings; 30,636 hours of clinical care were delivered; 2,147 hours of creative therapy provided (up 62%); 120 bereaved families supported; and 7,167 volunteer hours contributed. Home care visits increased 46%; end-of-life care at home grew 859%. The Cabin bereavement suite opened; second holiday lodge purchased. Hospice UK Team of the Year 2024.

Report snapshot
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📋About

Clinical nursing and specialist care (home, community, inpatient); Family Link workers (dedicated to each family); creative therapies (music, art, drama); specialist play; hydrotherapy; occupational therapy; bereavement support (The Cabin counselling suite); family activities (66 events); Perinatal Support (Hospice Midwife); Transition service (to age 25); holiday lodges (Mersea Island); end-of-life and Butterfly Suite care; volunteering programme Custom geography from upload: North London (Barnet, Camden, Haringey, Enfield, Islington, Hertsmere)

📊Key Metrics

1,310 people supported including 381 children, 539 parents/carers and 390 siblings; 30,636 hours of clinical care delivered Key Metric 1
2,147 hours of creative therapy (up 62%); 120 bereaved families supported with 1,035 bereavement counselling hours; 172 volunteers gave 7,167 hours Key Metric 2
Home care visits increased 46% to 1,198; end-of-life care hours at home increased 859%; 179 overnight stays at The Ark (up 44%); 35 families went on free holiday Key Metric 3

Key Outcomes

  • CQC Outstanding rating (2023); Hospice UK Team of the Year 2024; Investing in Volunteers status (one of only 2 children's hospices); Third Sector Unsung Hero Award (Housekeeping Manager Debs)
  • The Cabin external bereavement counselling suite opened May 2024; second accessible holiday lodge purchased September 2024; bereaved sibling group attendance up 94%; joint nursing role with GOSH shortlisted for Nursing Times Awards
  • Perinatal Support launched 2024 — one of only 4 hospices in UK with Hospice Midwife; Life Links young people's group launched for ages 14-18; 'Exploring Together' bereavement workshops launched; 86 staff (up from 60 in 2022); Rainbow Pregnancy Group established

📍Geography

London

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence