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Social Impact Report 2024/25

MYTIME Young Carers supports young carers aged 5-25 across Dorset, Bournemouth, Christchurch, Poole and the Isle of Wight through school identification, respite days, employability training and advocacy. In 2024/25 it supported 3,718 young carers, published national research on young carers' educational disadvantage, and grew its schools network to 257 settings.

Report snapshot
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About

Level Up school identification and staff training programme; Making Memories respite days and Zoom Youth Group; Employability Programme with workplace exposure; Community Champion Programme for youth-facing organisations; Youth Action and Advisory Board

Key Metrics

Key Metric 1 3,718 young carers supported in 2024/25 across Dorset, BCP and the Isle of Wight
Key Metric 2 257 partner schools engaged through the Level Up Programme, with over 1,500 school staff trained
Key Metric 3 44 graduates completed the Employability Programme, up from 51 the previous year to 80 young carers supported year-round

Key Outcomes

  • Young carers miss an average of 27 school days per year, double the rate of their peers, underscoring the need for MYTIME's education-focused interventions
  • 99% of school staff improved their understanding of young carers after Level Up CPD training, and 97% felt more confident identifying them
  • 91% of Making Memories attendees reported trying something new, and 91% felt less stressed after attending

Geography

South West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022