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Impact Report 2025

Money and Mental Health Policy Institute is a UK charity founded in 2016 by Martin Lewis CBE, tackling the toxic relationship between financial difficulty and mental health problems through research, policy campaigning and its Mental Health Accessible accreditation programme. In its 10th anniversary year (2025), the charity secured landmark council tax reform, achieved super-complainant status with three major regulators, expanded its Mental Health Accessible programme to the utilities sector, and launched the Gambling Harms Action Lab. Its Research Community of over 5,000 people with lived experience is central to all its work.

Report snapshot
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About

Policy research and campaigning; Mental Health Accessible accreditation programme for banks, utilities and financial services; Gambling Harms Action Lab; lived experience research community; advocacy at parliamentary inquiries

Key Metrics

Key Metric 1 Research Community of over 5,000 people with lived experience of mental health and financial problems shaping all research and policy work
Key Metric 2 Awarded super-complainant status with the Competition and Markets Authority (February 2025) and FCA and Payment Systems Regulator (February 2026) — only the fourth organisation with all three
Key Metric 3 Government committed to changing council tax collection rules from April 2027, capping extra charges at £100 — a direct result of the charity's Council Tax Trap campaign

Key Outcomes

  • Government launched consultation on fairer council tax collection and recognised need for statutory bailiff regulation following sustained campaigning
  • Anglian Water became first water company to receive Mental Health Accessible accreditation; Neighbourhood Health Centres combining mental health and debt advice committed to in NHS ten-year plan
  • Secured government commitment to embed financial difficulty into Mental Health Act 2025 processes and expand Mental Health Crisis Breathing Space Scheme

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022