Impact Report 2024-25 Review

Midlands Air Ambulance Charity delivered a 21% increase in advanced clinical interventions in 2024-25, operating 24/7 across six Midlands counties from its Cosford and Strensham airbases. The charity purchased a new H145 helicopter, now owning three aircraft outright, and retained its CQC Outstanding rating. Volunteer numbers rose 30% to 339. Total income was £19.9m and expenditure £18.5m for the year ending 31 March 2025.

Report snapshot
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📋About

Three air ambulances and critical care cars covering Gloucestershire, Herefordshire, Shropshire, Staffordshire, West Midlands and Worcestershire; 24/7 operations implemented; Patient Liaison Service; First Aid and Clinical Training; retail shops; Strensham airbase redevelopment; new H145 helicopter purchase

📊Key Metrics

21% increase in advanced medical interventions delivered compared to 2023-24 Key Metric 1
42% of patients received lifesaving procedures including advanced airway management, intubation and open heart surgery Key Metric 2
339 volunteers contributing approximately 39,648 hours — a 30% increase in volunteer numbers Key Metric 3

Key Outcomes

  • Retained CQC Outstanding rating; successfully trialled and implemented 24/7 operations as business as usual
  • New H145 helicopter purchased (MAAC now wholly owns three aircraft) and ten-year contract signed with aviation partner Babcock
  • More than 80,000 missions since 1991, serving approximately seven million people across the largest air ambulance operating region in England

📍Geography

West Midlands

2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
2024 Enhanced

Annual Report and Accounts 2024

349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 1
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 2
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Key Metric 3
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022
2024 Enhanced

Impact Report 2024

Work with over 650 schools reaching over 350,000 children and young people
Key Metric 1
78% of children aged 5-11 and 91% of children aged 11-18 showed improved mental health after one-to-one counselling
Key Metric 2
40,000+ pupils accessed Place2Talk self-referral service — the highest since 2020
Key Metric 3
9,355 participants completed the Mental Health Champions Foundation programme; nearly 90,000 people have taken part since launch