Impact Report 2023/24

Martlets Hospice has provided specialist palliative and end of life care to Brighton & Hove and neighbouring areas since 1975. Their 2023/24 impact report covers 2,218 people helped, a landmark new hospice building opening, the Shaun by the Sea art trail raising £850k, and the announcement of a merger with St Barnabas Hospices. With total income of £14.1 million and 80% of care delivered in people's homes, this is the final report before Martlets became part of the St Barnabas group.

Report snapshot
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📋About

Inpatient Unit (14 bedrooms, new hospice building opened 2023/24 — gardens, cuddle beds, jacuzzi spa bathroom, family room, specialist gym and rehab centre); Community Nursing Team (1,321 visits to 898 patients and carers); Hospice at Home (2,303 visits to 376 people); 24-hour phone hub (17,608 calls); Counselling (485 patients and carers); Wellbeing Groups (568 attendances); Rehabilitation team (550 patients); Compassionate Neighbours (40+ volunteers, 127 patients and carers supported); outpatient Norman Cook Wing; complementary therapies; Shaun by the Sea community art trail (raised £850k over two years) Custom geography from upload: Brighton & Hove, Sussex

📊Key Metrics

2,218 local people directly helped in 2023/24 — 1,716 patients and 502 carers across all services; 144 inpatient patients Key Metric 1
Total income £14.1 million (up from £2.1m in 2022/23 — including £2m capital appeal and Shaun by the Sea art trail income); 81p of every £1 spent on hospice care Key Metric 2
17,608 calls to 24-hour telephone hub; 2,303 Hospice at Home visits to 376 people; around 80% of all care delivered in people's own homes Key Metric 3

Key Outcomes

  • New hospice building opened — state-of-the-art inpatient ward with garden access, cuddle beds, jacuzzi bathroom, specialist gym; 26% of inpatients discharged home or to a care home following treatment
  • Merger with St Barnabas Hospices announced — creating a financially sustainable, unified palliative care offer across Sussex and South East Hampshire; Martlets identity retained throughout transition
  • Shaun by the Sea community art trail (Aardman Animations Shaun the Sheep) generated £850k over two years — capturing imagination of Brighton community and becoming a model of innovative hospice fundraising

📍Geography

South East

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence