Health & Wellbeing Community & Social Justice
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Jewish Care

Annual Report & Accounts 2023-24

Jewish Care's 2023-24 annual report covering care homes, retirement living, community support and the integration of Jami's mental health services.

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About

Care homes, retirement living, community and day centres, Meals on Wheels, befriending, mental health services (Jami), Holocaust survivor support

Key Metrics

Key Metric 1 12,000 people's lives touched every week across care and community services
Key Metric 2 24,684 enquiries handled by the Jewish Care Direct helpline
Key Metric 3 79,000 attendances across 40+ support groups and social clubs

Key Outcomes

  • 13 compliments received for every complaint, reflecting high satisfaction with services
  • Reduced loneliness and isolation through befriending calls and visits made over 3,000 times each month
  • Integration of Jami's mental health services strengthened community-wide support for people living with mental illness

Geography

London

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