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Humankind

Impact Report 2022-23

Humankind is a national charity supporting people facing complex health and social needs, with 2,200 staff and 250 volunteers delivering services across England. In 2022-23 the charity supported 106,558 individuals — someone accessing a service every five minutes — across drug and alcohol recovery, criminal justice, housing, health and wellbeing, and employment services. Its Calderdale and Staffordshire drug services were highlighted as government best practice, and as a registered social housing provider it housed 360 people during the year. The charity's Life Experience Council gives people with lived experience direct links to the Board and Executive Team.

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About

Drug and alcohol recovery (adult and young people); clinical health services; young people and families services; health and wellbeing; criminal justice and offender rehabilitation; gender-specific services; housing and housing support (registered social housing provider); education, employment and training; co-production through Life Experience Council; 802 training courses delivered to 7,680 staff participants; 22,434 eLearning modules accessed Custom geography from upload: UK-wide (North East, Bradford, Leeds, North Yorkshire, South Yorkshire, Calderdale, Midlands, South West)

Key Metrics

Key Metric 1 106,558 individuals supported across all services in 2022-23 — someone accesses a Humankind service every 5 minutes; 2,200 staff and approximately 250 volunteers
Key Metric 2 360 people housed as registered provider of social housing; 101 properties refurbished; £20m+ in new business, retentions and non-contract funding awarded during the year
Key Metric 3 36,126 volunteer hours given (694 per week); 91 new volunteers appointed; 35 volunteer leavers progressed into education, training or employment — 20 of whom took up roles within Humankind services

Key Outcomes

  • 97% of people accessing services felt respected by staff; 95% said they received the support they need; 95% said staff have the right skills to support them to meet their goals
  • Calderdale and Staffordshire drug and alcohol services highlighted as best practice by UK Government in its One Year On strategy report; 95% contract retention rate achieved
  • 97% of staff felt they understood Humankind's aims; 94% felt supported by colleagues; 92% found their work interesting and rewarding; 778 staff trained in Psychological Safety

Geography

London, North West, Other

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