2026 Free
Hearing Dogs for Deaf People · Saunderton, Buckinghamshire

Impact Report 2025/2026: Rebuilding Connection, Companionship, and Confidence – together

Hearing Dogs for Deaf People's Impact Report 2025/2026, 'Rebuilding Connection, Companionship, and Confidence – together', sets out the charity's year building foundations for its 2030 Strategy for Change. In 2025/26 it helped 2,870 people who are deaf or have hearing loss through its specially trained hearing dogs and its practical and emotional support services. It supported 1,119 hearing dog partnerships across the UK, including 38 dogs helping children, and 1,189 people received emotional and practical support, information and guidance through its Hearing Link Services. Its community drop-in sessions were rated highly: 94% of attendees would recommend them to friends or family with hearing loss and 90% reported feeling understood. 129,999 visitors used its lived-experience-led hearing loss information online. Supporters raised £15.4 million in donations, and 76% of spending went on hearing dog partnerships and hearing loss services.

Report snapshot
2 Views

About

Hearing Dogs for Deaf People (registered charity 293358 in England and Wales and SC040486 in Scotland), based at The Grange in Saunderton, Buckinghamshire, trains hearing dogs to alert deaf people to important sounds such as alarms, doorbells and a child calling, and provides practical and emotional support for people living with hearing loss, with or without a dog. Its vision is living well with hearing loss: together, it rebuilds connection, companionship and confidence through trained hearing dogs and support services, including Hearing Link Services, community drop-in sessions and Helpful Hours webinars. The report sets out its Theory of Change, its work to improve awareness, practice and policy, its financial summary and the stories of people it supports. Royal Patron: HRH The Princess Royal.

Key Metrics

2,870 People who are deaf or have hearing loss helped
1,119 Hearing dog partnerships supported
38 Hearing dogs helping children
1,189 People supported through Hearing Link Services
94% Drop-in attendees who would recommend the sessions

Key Outcomes

  • 90% of community drop-in session attendees reported feeling understood after attending a session.
  • 90% of people surveyed felt they now had the knowledge and resources to make changes that would improve their ability to live well with hearing loss in their home life.
  • 89% said they felt more confident getting out and about in public, social and community settings after the session.

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022